FAST DELIVERY

We Ship Same Day*

+1 844 309 4186

Sales & Support

MONEY BACK GUARANTEE

No-Hassle Return Policy

Shipping Policies

10-4 Truck Parts processes and ships orders Monday through Friday, excluding major United States Holidays. All “IN STOCK” items will ship the same day if the order is placed by 3:00 pm Est. time. Shipping methods are displayed at checkout considering order dimensions and weight. Any item that is in excess of 60lbs or a total package order in excess of 150lbs will be shipped via LTL Freight. “DROPSHIP” items are delivered from our manufacturer and shipping time may vary depending on processing times and ship-to location.

Our shipping methods are:

USPS

UPS

LTL Freight Shippings​

LTL Freight shipping quotes are calculated based on delivery to commercial addresses. This means that the property must be commercially zoned and have official business hours of operations. If you have not purchased yet and would like a shipping quote to a non-commercial address, we are here to help you. When a Freight shipment arrives do not sign the delivery receipt before you have fully inspected the package and have marked down the exceptions and damages on the receipt if they apply. If a Freight shipment does arrive and is damaged, we can not help you if you did not sign for it as damaged and clearly note it on the delivery receipt.

Free Shipping Promotions

All Free Shipping items will ship either USPS or UPS and will have a 3 to 7 day transit time.  For any products or promo codes that offer Free Shipping on orders or individual parts, the Free Shipping only applies to the contiguous 48 United States.  For all other ship to locations, an accurate shipping quote must be calculated and paid.  Free Shipping also does not apply to oversized or freight items unless specifically stated and a commercial zone address is required.

International Shipments​

We are proud to provide international shipping, We have a very experienced team of people here to help our international customers receive their parts quickly and at very affordable rates! If you are trying to place an order and our website says that we can not ship to your location please contact us at [email protected] so that we can give you a custom shipping quote.In the case of a shipment being refused, all transit charges will be deducted from the customer’s refund.

Damaged Shipments​

In the event your product is damaged in transit please contact us at [email protected] immediately. All damages must be reported within 24 hours of receiving your package. If a shipment arrives at your doorstep and is clearly damaged make sure to take pictures as these will help expedite the return process. All damaged items claims need to be handled through 10-4 Truck Parts . Please do not attempt to install the part as this will void any replacement options or claims.

Refused Shipments​

You reserve the right to refuse a shipment should you change your mind and decide to return the product. Please contact us ahead of time if you plan to do this so we can set up the appropriate return information in the system. If a shipment is refused upon delivery, then 10-4 Truck Parts will deduct the cost of the return shipping from your refund in addition to the initial shipping charge. If the item is damaged upon arrival or defective then we will take full responsibility for the cost of shipping.